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    Step 1

    Bring your debit card and cash to a participating merchant like Walmart, CVS, 7-Eleven, Walgreens.

    Step 2

    Tell the clerk you’d like to load cash ($20 minimum) to your T-Mobile MONEY debit card with Green Dot, VanillaDirect, or MoneyGram.

    Step 3

    Participating merchants charge a fee, in most cases less than $5 per deposit. Fees may exceed this amount and vary by location. We do not set or benefit from fees collected.

    Got questions?

    How much cash can be added directly to my debit card at the register?

    At most locations you can add any amount from $20 to $500 per day; however, there are a few exceptions. MoneyGram accepts cash deposits from $20 - $999 and Walmart accepts cash deposits from $20 - $1,000.

    How do I add cash to my T-Mobile MONEY account?

    There are several ways to deposit cash in your T-Mobile MONEY account: 

    1. Bring your debit card and cash to a participating merchant like Walmart, CVS, 7-Eleven, Walgreens. Tell the clerk you’d like to load cash ($20 minimum) to your T-Mobile MONEY debit card with Green Dot, VanillaDirect, or MoneyGram. Participating merchants charge a fee, in most cases less than $5 per deposit. Fees may exceed this amount and vary by location. We do not set or benefit from fees collected.  Find a location here.

    2. Get a money order, made out to yourself, from a retailer or the USPS (you may incur a small fee) and then deposit the money order using the mobile check deposit feature in your T-Mobile MONEY mobile app. 

    3. Ask another bank for a cashier's check, made out to yourself (you may incur a small fee) and then deposit the cashier's check using the mobile check deposit feature in your T-Mobile MONEY mobile app. 

    4. Make a deposit at another bank and then do an external transfer in using your T-Mobile MONEY mobile app or web app to electronically transfer the funds.

    Can I get T-Mobile MONEY banking support, or deposit cash, at a T-Mobile store location?

    No. We have partnered with BankMobile, a division of Customers Bank - a leading digital bank, for all banking services including support and deposits. As a result, we aren't able to offer support at T-Mobile store locations. 

    Depositing cash: 

    While you cannot deposit cash at a T-Mobile store location or into an ATM, there are several ways to deposit cash in your T-Mobile MONEY account. Check out 'How do I add cash to my T-Mobile MONEY account?' to learn more.

    Banking support: 

    A distinct banking customer service team of T-Mobile MONEY Specialists, managed by our partner, will handle all T-Mobile MONEY account inquiries except for user ID and password-related inquiries, which can be handled by T-Mobile Care. 

    To connect with a T-Mobile MONEY Specialist anytime please call 866-686-9358 or dial **MONEY from your device, if you're a T-Mobile wireless customer. If you're calling from outside of the United States, please dial 414-751-6700. 

    T-Mobile MONEY accounts are held at BankMobile, a division of Customers Bank. Member FDIC.

    How much does it cost to add cash to my T-Mobile MONEY debit card?

    Participating merchants charge a fee, in most cases less than $5 per deposit. Fees may exceed this amount and vary by location. We do not set or benefit from fees collected. 

    Is there a limit to the number of cash deposits I can make?

    There may be. Participating merchants independently set limits, if they have them. Please contact a participating merchant to learn more.

    Find a location:

    In your T-Mobile MONEY app, go to 'Add money', then select 'Deposit cash'

    On the T-Mobile MONEY website, visit: https://www.t-mobilemoney.com/en/features/deposit-cash-locations.html.

    Where do I go to deposit cash in my T-Mobile MONEY account?

    Use the T-Mobile MONEY app or website to find a location closest to you – there are 65,000+ participating merchants nationwide. 

    Find a location: 

    In your T-Mobile MONEY app, go to 'Add money', then select 'Deposit cash'. 

    On the T-Mobile MONEY website, visit: https://www.t-mobilemoney.com/en/features/deposit-cash-locations.html.